Privacy Policy

DISCLAIMER AND PRIVACY NOTICE

We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and other organisations in the event you have a complaint. Please see the section on ‘Your rights’ for more information.

Introduction

Personal information means any information about you from which you can be identified, but it does not include information where your identity has been removed (anonymous data).

As the ‘controller’ of personal information, we are responsible for how that data is managed. The General Data Protection Regulation (“GDPR”), which applies in the United Kingdom and across the European Union, sets out our obligations to you and your rights in respect of how we manage your personal information.

As the ‘controller’ of your personal information, we will ensure that the personal information we hold about you is:

1. used lawfully, fairly and in a transparent way.
2. collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
3. relevant to the purposes we have told you about and limited only to those purposes.
4. accurate and kept up to date.
5. kept only as long as necessary for the purposes we have told you about.
6. kept securely.

If you have any questions about this privacy notice or would like further explanation as to how your personal information is managed, please send an email enquiries@icarecareers.co.uk, write to First City House, Cheney Manor Industrial Estate, Swindon, England, SN2 2QG or call 01793 317545

The personal information we collect and use in relation to people who enquire about and use our services
 

Information collected by us

When you enquire about our care and support services and during the course of providing care and support services to you we collect the following personal information when you provide it to us:

• your name, home address, date of birth and contact details (including your telephone number, email address) and emergency contacts (i.e. name, relationship and home and mobile numbers)
• your allergies and any medical, physical or mental conditions and in particular your care needs
• your likes, dislikes and lifestyle preferences (including your religious beliefs or other beliefs of a similar nature, racial or ethnic origin, politics, genetics, health and your likes/dislikes (so far as they relate to providing you with suitable care)
• credit or direct debit details (if you pay for some or all our services using one of these methods)
• Photographs of you where this is required to provide the support you need
   

Information collected from other sources

We also obtain personal information from other sources such as:

• your allergies and any medical, physical or mental conditions and in particular your care and support needs, from any appropriate external social or health care professionals (including your GP)
• your name, home address, date of birth, contact details, needs assessments and financial assessments from any appropriate external social or health care professionals (including any relevant public body regardless of whether you are publicly funded)
• your likes, dislikes and lifestyle preferences so far as they relate to providing you with suitable care) from your family, friends and any other person you have nominated as your representative
• your Attorney or Deputy (if applicable)
   

Who we share your personal information with

We will only share your personal details with your prior knowledge and permission. In line with GDPR your information will only be shared with prospective employers (service providers) who have requested contact information for application and interview purposes. 

Why we collect and use your personal data 

We will collect and use your data to allow us to match you with suitable jobs and then share this information with employers so that they can then invite you to formally apply for and be interviewed for these jobs. We will only collect personal data where it is necessary. 

We may also use your personal data to recommend training opportunities or courses that we believe would benefit you and increase your chances of gaining employment. 

Personal data that is collected for any of the purposes outlined in this notice is never used for direct marketing purposes and is not sold on to any other third parties. 

What information do we collect 

• We may collect and store records about you which may include, but is not restricted to, your: 
• full name 
• address 
• gender 
• email address 
• phone number 
• employment status 
• driver status 
• previous employer (if applicable) 
   

How long your personal information will be kept

• we will hold the personal information kept within your applicant file for 12 months  
• we will hold the personal information kept within our feedback procedure for 12 months so that we can identify trends and patterns in our service 

NB. As there is no requirement to hold financial information and/or employment referencing or evidence of any formal documentation, will only retain records for 12 months.  

Your rights