Sheltered Housing Officer

Excellent employee benefits and great training

Sheltered Housing Officer

Location: Swindon

Hours: 2 x 37 hours and 1 x 18.5 hours per week


Your next role

This challenging role will see you working within a team to provide Sheltered Housing services at a number of sites following recent changes to our model of service delivery.

You will share our passion by ensuring our residents receive the highest service standards.

The post holder

will deliver all aspects of housing-related support from daily welfare calls, to liaising with health practitioners, social care providers, and families regarding residents’ needs and areas of safeguarding concern. You will have the ability to make and keep accurate records and work with other professionals

You will also manage the health and safety aspects of the buildings and liaise with contactors and repair teams.

Key to this role is your ability to respond promptly and effectively to any emergency that may arise such as fire alarms and residents who become unwell or require medical assistance. In adverse weather, you will be required to grit footpaths and public areas.

Key Accountabilities

Provide a morning welfare call to residents who have requested it.
Assist residents and residents groups to make sheltered housing happy, vibrant and safe places to live
Report safeguarding concerns and attend appropriate strategy /best interest meetings.
Carry out a range of health and safety and compliance checks within buildings (including fire alarm
testing and safety checks, water hygiene checks, intercom checks etc.)


• Minimum: GCSE C or above English or significant compensatory experience of written communication.

• Preferred : NVQ level 3 or ONC in Housing ( or related field) or studying towards

• Preferred: First Aid at Work

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