Reablement Support Workers

Swindon Borough Council
Holiday- 25 days per annum, pension scheme, life insurance, flexible working and sick pay.

Key Accountabilities:

  • To be available to work 5 days over a 7 day period within a flexible shift rota days, evenings, weekends and bank holidays, to cover the needs of the service users (at short notice if necessary) within agreed availability.
  • To encourage, enable and support very vulnerable service users where possible, to develop, regain and maintain skills to maximize independent living. This will involve prompting and/or support with very personal care tasks.
  •  To continuously assess service users’ needs and monitor against the aims, objectives and outcomes of the Support/Care Plan, feeding back where support can be reduced or ceased, in a timely manner. To participate in the assessment and care/support planning process (where required).
  •  Liaise with other professionals/family members and Carers, reporting any key concerns to respective Senior Staff in line with the requirements of all relevant legislation & local policies, procedures and guidance, including potential Safeguarding concerns.
  • To participate (where required) in a range of formal and informal meetings/feedback regarding service users’ abilities/needs. This may include organising and/or being part of regular Service Reviews.
  • To support Service Users in managing their finances where required, this could include helping with shopping, bill paying, pension collection, confirmation of finances and reassurance regarding finances.
  • To support service users with identified aspects of medication administration prescribed by GP, consultant or prescribing nurse in line with Medication Policy. 

Knowledge & Experience:

  • Experience of caring for vulnerable adults, with a wide range of complex needs.
  • Experience of working in the community or care home on a one-to-one basis with service users.
  • Knowledge of the issues affecting vulnerable people.
  • Knowledge of Anti discriminatory practice.
  • Understanding of Health and Safety and manual handling issues. 
  • Understanding of the need to keep within professional boundaries.
  • Experience of lone and team working

Job Specific Competencies:

  • To hold NVQ Level 2 in Care or have willing to work towards.
  • To be literate and numerate.
  • To be physically flexible and fit to work in confined spaces e.g. bending to assist with items of clothing, bathing, assisting service users transfer in and out of bed, from bed to chair and sit to stand.
  • To be suitably mobile to travel within the Borough boundaries as required.


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