Intensive Tenancy Management

Excellent employee benefits and great training


Intensive Tenancy Management Officer

Location: Swindon

Hours: 37 hours per week

This is a great opportunity for someone with intensive management and support experience to progress their career at Swindon Borough Council, where we own and manage 10,300 homes.


Your next role

You will work across the borough assisting the Neighbourhood Housing Officers in identifying and supporting vulnerable customers to maintain their tenancies. You will work closely with support services to address serious behaviour issues which are detrimentally impacting the quality of life for vulnerable customers and surrounding residents.

As well as having relevant experience of working with vulnerable customers, ideally you will have a qualification in social work or similar along with excellent written and verbal communication skills. This is a varied role where you will be expected to demonstrate and showcase your knowledge and experience of successfully supporting vulnerable customers to live their best lives.


You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

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