Housing Apprenticeship Opportunities

Excellent employee benefits and great training

Housing Apprenticeship Opportunities

Location: Swindon

Hours: 37 hours per week

Contract: Fixed term contract for the duration of the apprenticeship


Job Purpose:

To carry out various duties in relation to the delivery of housing services to all customers of Swindon Borough Council’s Housing service. Provide general support to the Housing team to assist them in

Supporting housing projects and functions
Providing advice and assistance to clients
Provide clients with the required service

Key Accountabilities:

To assist with the delivery of housing projects and functions
To assist our customers in completing various forms of paperwork or e forms which are
housing related
Provide general telephone advice to customers and staff from other areas
To take telephone messages, record information accurately and deal with calls as


Job Specific Competencies: · Good communication skills – both written and verbal · Good interpersonal skills · Be willing to work as part of a wider team to ensure the success of the whole department · Be flexible in approach to work · Discreet and professional in approach to customers, peers and others · Professional approach and presentable in appearance

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