Allocations Officer - Wiltshire Support at Home

Wiltshire Council
Salisbury, Wiltshire Various
Pension, Purchase Annual Leave

Our Wiltshire Support at Home team are seeking an experienced Senior Allocations Officer.


Wiltshire Support at Home is a short-term service which supports people who have been discharged from hospital with eligible care and support needs requiring short to mid-term homecare support to enable them to be as independent as possible.

About the role

As a Senior Allocations Officer, you will work closely with a team of professionals, locality hubs and the Team Leader.

You will allocate support packages, schedule support visits to customers and ensure that adequate resources are available to enable the service to deliver its support effectively.

Hybrid working is supported with three days in the office (Bournehill, Salisbury) and two days at home.

Successful applicants will receive a welcome payment of £1300 (subject to tax and NI) for your integral role in reducing flow pressure on hospitals. You will receive £650 upon starting and a further £650 upon successful completion of your probation.

About you

You should have experience, and the ability to follow complex processes for allocating approx. 1,000hrs of care support packages per week, as well as confidence in using new systems and completing excel spreadsheets.

Interview offers, and rejections will happen on a rolling basis. This advert will close when sufficient applications have been received. Please apply as soon as possible to ensure that your application can be considered.

Interviews can be held both virtually on Microsoft Teams and in person, if your interview is virtual, candidates will be sent a link before the interview to download the Teams App. All current public health advice is followed for candidate and employee safety.

Find out more and apply

For specific information about this job, please contact Registered Manager, Kerry A’Court. Email: Telephone: 012257 13307.

Please download and read the role description and person specification carefully before you apply (see below), as well as Our Identity.

You can then make your application online by clicking the apply button at the bottom of this web page. If you are submitting a CV please ensure you read our CV and cover letter criteria carefully to avoid your CV being rejected.

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